JetBay Privacy Policy

Last Updated: July 15, 2025
1. Introduction
Welcome to JetBay ("JetBay," "we," "us," or "our"). We provide premier jet ski storage and on-demand delivery services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.jetbay.org), use our mobile application, or engage with our Services.
Please read this privacy policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our Services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
A. Personal Data You Provide to Us

• Account Information: When you register for an account, we collect your first and last name, email address, phone number, physical address, and a password.
• Jet Ski Information: To provide our storage services, we collect details about your jet ski(s), which may include make, model, year, registration number, photos, and any specific notes about its condition or features.
• Booking and Delivery Information: When you schedule a delivery or pick-up, we collect the date, time, and specific location (e.g., marina, boat ramp, or private dock address).
• Payment Information: To process payments for our Services, we collect payment details such as your credit/debit card number, CVC, and billing address. This information is processed securely by our third-party payment processor (e.g., Stripe, PayPal), and we do not store your full credit card number on our servers.
• Communications: If you contact us directly for customer support or other inquiries, we may keep a record of your communications (including emails and phone call logs).

B. Information We Collect Automatically

• Usage Data: We automatically collect information when you access our website or Services, such as your IP address, browser type, operating system, device information, pages you viewed, the dates and times of your visit, and the links you clicked.
• Location Data: To facilitate on-demand delivery, we may collect your precise or approximate location information through your device's GPS or based on the delivery addresses you provide. You can disable location services through your device's settings, but this may limit the functionality of our on-demand delivery features.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information
We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Create and manage your account.
• Process your transactions and send you related information, including booking confirmations and invoices.
• Coordinate the storage, pick-up, and delivery of your jet ski.
• Communicate with you, including responding to your comments, questions, and requests, and providing customer service.
• Send you technical notices, updates, security alerts, and administrative messages.
• Send you marketing and promotional communications, with the option for you to opt-out at any time.
• Monitor and analyze trends, usage, and activities in connection with our Services to improve our offerings.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of JetBay and others.
• Comply with our legal and regulatory obligations.

4. How We Share Your Information
We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• With Delivery Personnel: Your name, contact information, and delivery location will be shared with our employees or authorized partners responsible for transporting your jet ski.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the personal safety of users of the Service or the public.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. We use Secure Socket Layer (SSL) technology to encrypt data during transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

• Access, Update, or Delete Information: You may review, change, or terminate your account at any time by logging into your account settings or contacting us directly.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
• State-Specific Rights: If you are a resident of California, Florida, or another state with applicable privacy laws, you may have additional rights, such as the right to know what personal data has been collected about you, the right to request deletion of your data, and the right to opt-out of the "sale" of your data. To exercise these rights, please contact us at the email address below.

8. Children's Privacy
Our Services are not directed to or intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. For significant changes, we may also notify you through email or a prominent notice on our website.